Louis Vuitton - Repair Review from Denver, Colorado
My husband purchased a $1200 purse with the $900 wallet. 9 months later the corners of the bag are torn.
This is not my first LV (definitely the last) and was surprised with this. Took it in. The sales people (they do not seem to realize that that is all they are judging by their attitude) treat you like they are doing you a favor, instead of understanding they are paid by idiots like me that thought LV strode for quality. Her response (just like the poor guy with the wallet) was that the purse had been "heavily used" in this 9 months so they were not responsible for a repair.
I asked if the shelf life of their purses was now 300 days.....clearly they do not recruit the sharpest knives in the drawer - especially at the Cherry creek mall in Denver - so she looked blankly at me whilst she repeated they did not stand by "heavily used products".
Reason of review: Poor customer service.
Location: Denver, Colorado
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