I purchased an authentic brand new Louis Vuitton Damier Ebene Speedy 35 handbag for a little over 900.00 from the Louis Vuitton boutique on Market St at Bloomingdales in San Francisco. 1 year later the handle on my bag started to peel.
I called customer service for them to tell me that the handles could be replaced for a fee and their justificatin is that they use real cow hide, big joke...Its leather what the *** else can you use? The lining of my bag is completely cracked exposing the red interior of my purse. The outer leather that is monogrammed in Louis Vuitton is fading an ugly black color. I'm disgusted with this company for manufacturing such a poorly made bag.
I have a 500.00 denim Gucci hobo purse that has definitely been more durable (leather and all)and its much older!!! Will not purchase another Louis bag.
Reason of review: Damaged or defective.