All this bull about more information!! I sent what the *** was needed. And my phone number. So what you do is give more information about how the *** no one got back to me as of yet. I made the complaint almost 2 months ago. I want a new bag or my money back!!! Your...Read more
On August 20, 2018, my wife and I purchased a Louis Vuitton (LV) hand bag at a LV store in Las Vegas, Nevada. My wife received a courtesy initial surface engrave by sales person Andrea on the address tassle that is manually connected to the exterior of the bag. The...Read more
On 11 July, I spoke over the phone with an LV customer service rep on two requests: To confirm availability of a specific Nevefull bag for purchase To inquire about replacement for my Speedy that has significant cracking This was my second conversation to discuss both....Read more
Louis Vuitton - Poorly made handbags
I purchased my 1st elite duffle bag in 1984. And I have a collection of 6 over the years.. Footwear/wallets/and much more. The last shoulder bag $1400. Is the worst, cracked leather/so called gold plated rings that now look like? What is it? Stainless steel? And I am...Read more
I called the LV Customer Service line again today to purchase a Pochette Metis M40780 or 41465 and was once again told that they are not available for purchase. I have been trying to get this purse for almost a year (via stores along the east coast + online) and every...Read more
DO NOT BUY THEIR PRODUCTS THEY ARE JUNK!!!!! Biggest mistake I ever made! I own Burberry, Chanel and Gucci and Christian Loubitin! I have never had any issues with any of those products only LV!!!! I am very disappointed and they lost a valuable costumer! I bought the...Read more
Louis Vuitton - Why juat why
I get that Louis Vuitton is a fancy brand. However the way the sunglasses were made, with a nut instead of oh i dont know a screw, is just idiotic craftsmanship Made solely for the purpose of forcing unecessary pressure onto the lens which will in turn crack lens. Making glasses a certain way so they intentionally crack is a shady crooked way of doing business.
You are 100% correct. I bought a bag, wallet which i paid extra to monogram & keychain. Spent thousands! Bag cracked at pleat for the canvas is too stiff for this design. Wallet ripped for having to pull out drivers license & keychain ( now discontinued) all...Read more
The website has the option for "live chat", but there is NO live chat!! Tried several times to get into my account with no luck. Tried to request "forgotten" password, says it does not show an account. Tried to set up a new account, no luck there either. Guess they are...Read more
I didn't like
- Not able to get to my account or even make a new one
- Lack of customer service
- No live chat
Louis Vuitton - Neverfull Wear Not Warranted
I have been a LV customer since the 80’s. This is the first bag that didn’t hold up. The canvas is defective and weakens at the seams. It’s that simple! There was no misuse on my part. When you pay $1,000 for a bag with basic construction and only one inside zipper you should expect it to last with regular use longer than a $200 bag, right?
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