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Louis Vuitton - Why juat why

I get that Louis Vuitton is a fancy brand. However the way the sunglasses were made, with a nut instead of oh i dont know a screw, is just idiotic craftsmanship Made solely for the purpose of forcing unecessary pressure onto the lens which will in turn crack lens. Making glasses a certain way so they intentionally crack is a shady crooked way of doing business.
#1302814
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WtfYou are 100% correct. I bought a bag, wallet which i paid extra to monogram & keychain. Spent thousands! Bag cracked at pleat for the canvas is too stiff for this design. Wallet ripped for having to pull out drivers license & keychain ( now discontinued) all...
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#1295816
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The website has the option for "live chat", but there is NO live chat!! Tried several times to get into my account with no luck. Tried to request "forgotten" password, says it does not show an account. Tried to set up a new account, no luck there either. Guess they are...
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2.1
I didn't like
  • Customer service
  • Not able to get to my account or even make a new one
  • Lack of customer service
#1289415
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Louis Vuitton - Neverfull Wear Not Warranted

I have been a LV customer since the 80’s. This is the first bag that didn’t hold up. The canvas is defective and weakens at the seams. It’s that simple! There was no misuse on my part. When you pay $1,000 for a bag with basic construction and only one inside zipper you should expect it to last with regular use longer than a $200 bag, right?
#1281904
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Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
Louis Vuitton - Very Bad Experience
I bought a Felicie wallet at Neiman Marcus Louis Vuitton store in Houston, TX, Gallery Mall. I kept it for three months without open the box due I was sick, when I returned to Houston to my next medical visit, I liked another purse so I asked at the Louis Vuitton store...
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Anonymous
Lydia Medrano

One week ago, I received a call from a lady who is working at Louis Vuitton store at Houston Gallery Mall, her name is Andrea, she said me that at the next day she will talk w...

5.0
#1281051
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Louis Vuitton - Stay in France

Anything but customer met service- arrogant.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
#1276217
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This is the worst customer service ever!!!! All younger women who don't have a clue what they are doing. Charged my credit card immediately for Pallas BB bag I was supposed to receive in two weeks. Bag never showed up. Called back, another rep said the bag was no...
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Anonymous
Anonymous

Don’t really understand why it was necessary to point out the gender of the sales representative? LV has thousands of male reps as well ***

#1271900
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I bought a artsy MM monogram bag in 2014. used very carefully, never exposed to sun or rain, at home will store bag in his provided cover. and will use it only for special occasions, but after a year white film will appear all over the bag in the different spots, after...
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1.5
#1266601
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Louis Vuitton - Disappointed

I have the travel pull case wheel broke just as driver unloaded to start my trip. In time the handle fell apart. Prior I bought 4-5 bags. Last 5 years so many quality issues then the rude sales ppl. Not worth it. Psyched that MCM is coming “back”... my LV speedy & MCM were my first. You never forget your first. Lol...
#1259960
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Contact Louis Vuitton

Mailing Address:
Vuitton Malletier
2 Rue Du Pont Neuf
Paris, 75001
France
Phone:
(866) 884-8866
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Louis Vuitton Products and Services

All Louis Vuitton Products
I’m beyond done. Bought the largest LV Tivoli bag, woman’s matching wallet had monogrammed in gold inside & a key ring. Natick Mall Mass right across from Gucci. After about 8 months noticed a crack in the canvas where the bag “pleats” if you will. Went back to...
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Anonymous
Tyg

So in your mind sales people are whores and servants? Good to know that entitlement is going strong. Maybe do THEIR JOB instead of spending your husbands money.

2.0
#1259939
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