Louis Vuitton Newton, MassachusettsComplaints and Reviews

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1.5 Based on 28 reviews
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  • Customers like
    • Bags 1
    • Person i spoke with and the wallet 1
  • Customers don't like
    • Rude service with poor follow up 4
    • Customer service 3
    • Way lv manager lied to me about a lousy box 1

I bought the Louis Vuitton pouchette a few months ago, and the strap stretched a lot to the point it is not usable anymore and the buckles that were gold are now tarnished and look ugly. I bought it at the Natick Collection in Natick, Massachusetts. I paid $500 for it. They told me they will not warranty it and that is supposed to do all that. It feels more like plastic and not leather. The quality is very poor and the lining is not the... Read more

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