I have bought several bags and loved them, not thinking if and when I needed to return something it is impossible. My husband bought me a iPad cover for Christmas, we both got sick with pneumonia for 2 weeks in the hospital.
Guess what our 14 days is up for return! They suggested I drive to the closest store which is 3 hours away in the next 6 days to get a store credit. I explained we were still very sick and unlikely to be able to do that, he said that was policy. For this reason alone I will never purchase another Louis for myself or my daughters.
Ladies QUIT putting money into this company's hands until they change their return policy. Unbelievable!!
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $546. Djonesnbcare is overall dissatisfied with Louis Vuitton. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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